Payment, Cancellation & Refund Policies:

Cancellation & Refund policy*:
Our goal at Whistler Heli-Skiing is to exceed our guest expectations, but sometimes there are circumstances that are beyond our control.
  • If we do not fly, you will receive a full refund. We will do our best to reschedule your ski day based on availability.
  • Date changes are allowed with no penalty prior to 10 am the day before you’re scheduled to fly.
  • If you cancel after 10 am the morning before your fly day you will be charged a cancellation fee of $200/person plus applicable taxes.
  • If you cancel on the morning of your intended fly day, there will be no refunds.
  • If we cancel during the ski day, you will be refunded based on the amount of runs skied.
  • If you cannot complete all of runs due to injury, illness, or ability there will be no refund.

If we are forced to return to Whistler without completing your reserved package the refund policy is as follows:

Package 1 Run 2 Run 3 Run 4 Run 5 Run
(3 Runs)
$662 $327 - - -
(4 Runs)
$762 $427 $100 - -
(6 Runs)
$1,072 $737 $327 $218 $109

*Note: Whistler Heli-Skiing reserves the right to modify its refund policy at any time.