A typical day

Please read this information carefully. It will ensure you are best prepared for your heli-ski day and make your experience more enjoyable.

  • Please check-in to the Whistler Heli-Skiing store in the Carleton Lodge a minimum of 24 hours prior to your ski day, preferably as soon as you arrive in Whistler. Late check-ins will be accommodated with notification.
  • At that time you will be required to sign a release of liability waiver and provide us with important information so that you are grouped correctly.
  • Your seat may be forfeited if you have not checked with us by 4:00 PM on the day prior to your ski day.
  • All members of your party who are heli-skiing must be present to sign their waiver.
  • You may also arrange your rental powder skis or snowboard at this time.
  • We recommend that you confirm the weather forecast for your ski day on check in. Date changes are allowed with no penalty prior to 10 AM the day before your ski day.
  • Cancellations and date changes received after 10 AM the day prior to skiing will be subject to a fee of $200 per person (plus tax) and is non-refundable after morning check-in.

  •  8:15 AM: Check-in at the Carleton Lodge for guests requiring AM rentals.
  • 8:30 AM: Check-in at the Carleton Lodge for guests that do not require rentals.
  • If your heli-ski day is cancelled due to weather or snow conditions, you will be telephoned between 7:45 AM and 8:00 AM. If you do not have a phone call by 8:00 AM, please report to the Heli-Ski store at 8:30 AM or 8:15 AM as required.
  • After reporting to the store you will proceed to the Powder Hut. At the Powder Hut, your guide will introduce themselves and assemble your group for a heli-ski introduction.
  • You will leave with your guide for the Whistler Heliport which is about 10min drive north of the village. At the heliport you will receive additional instruction on helicopter safety as well as a transceiver orientation.
Ski Day

  • Your guide will choose the best ski area for the day based on the current conditions. Consideration will be given to wind, temperature, and new snowfalls prior to making a decision.
  • You will ski with your guide all day in our legendary terrain.
  • Enjoy a delicious lunch in the backcountry with your group.
  • If you purchased a Classic or Elite heli-ski package, a professional photographer will accompany the group to capture one of your runs on video and with still pictures.
Important Information
  • Please turn your cell phone off while skiing due to interference with the avalanche transceiver.
  • Music or headphone use is not permitted while skiing.
  • No smoking is permitted near the helicopter.

  • The heli-ski day ends with après at the Bearfoot Bistro Heli-Lounge; a chance to unwind with your guide and new friends.
  • We arrive back between 2:30pm and 5:00pm (depending on weather and the number of runs).
  • For those skiing in the Bell 205/212 helicopters, relive your day through our video and photo presentations.
  • The après is a cash bar and your non-skiing friends and family are welcome.              

  • Please dress the same way you would for skiing on Whistler Blackcomb.
  • Goggles are a must.
  • Sunglasses with retention straps are acceptable in the spring only.
  • Sunscreen is mandatory in the spring.
  • Please bring a helmet or warm winter hat.
  • Ball caps are not recommended.
  • All participants are provided with, and must wear, a small backpack containing a shovel and probe.
  • Unless you carry an avalanche airbag or have your own shovel and probe, personal bags must be left behind.
  • Nothing may be left in the helicopter.
  • Personal music players are NOT permitted throughout the heli trip.
  • GOPRO cameras cannot be worn on the chest as it may interfere with the transceiver signal.


  • We recommend equipment rentals to suit the conditions from rental shop, the Powder Hut.
  • Please complete rentals the evening before your ski day.
  • Our ski technicians will assist you in selecting the correct powder skis for the current snow conditions and your skiing ability.
  • Please bring your own ski poles, and ski or snowboard boots, as we do not rent these items.